Refund policy
Last Updated: [01-05-2025]
Customer Satisfaction
At Muslimahssignature, your satisfaction is our priority. If you’re not fully happy with your order, you may request a refund within 7 days of receiving the product. To be eligible, items must be unused, in their original condition, and returned in the original packaging.
Non-Refundable Items
We do not offer refunds for custom-made or personalized products, as well as digital items that have already been accessed or downloaded. However, if your item arrives damaged or incorrect, please contact us immediately for a solution.
How to Request a Refund
To request a refund, please email us at muslimahssignture.info@gmail.com or call us at 01780861666. Include your order number and a brief explanation of the issue. Once your request is approved, we’ll issue a refund to your original payment method within 3–5 business days.
Exchanges and Support
We also offer exchanges for defective or incorrect items. If you have any questions or concerns, don’t hesitate to reach out. We’re always here to help you have the best experience with MuslimahsSignature.
